For each part of running a property: the problem, how PGPro365 handles it, and what you get. Everything on this part of the page works today.
The problem
Room charts on paper go out of date the day after you draw them, and a bed ends up promised to two people.
How it works
You describe your property once: hostels, blocks, rooms and beds, with a monthly rent for each bed. A resident is placed in a bed from a date. A block only accepts the genders it is meant for, and the system refuses to hold a bed or a resident twice in the same period.
What you get
Teal: occupiedAmber: rent dueDashed: vacant
Illustration with sample data
The problem
Resident details live in notebooks, phone contacts and photos on someone's phone.
How it works
Each resident has a profile with their college or workplace, addresses, guardian and emergency contact. Identity and address documents are stored with the number kept encrypted and shown masked. A document is marked verified, pending or rejected, and every reveal of a number is recorded.
What you get
Illustration with sample data
The problem
Rent is noted in a notebook, receipts are handwritten, and nobody is sure who still owes what.
How it works
Monthly charges are made once per stay and month, so rent is never billed twice. When a resident pays, you record the payment and it is applied to their oldest dues first. Each payment gets the next receipt number in sequence. The dues list shows what is owed, resident by resident.
What you get
Illustration with sample data
The problem
Deposits get lost in memory: who paid, how much, and what was returned.
How it works
A deposit is recorded when it is taken. At the end of the stay you settle it exactly once: refund it, apply it against rent that is owed, or keep it. The record shows which, and when.
What you get
Illustration with sample data
The problem
A complaint raised on a chat group is forgotten, and the resident has to ask again.
How it works
A complaint has a category and moves from open to in progress to resolved to closed. It can be assigned to an active member of your staff, who is the only kind of person it can be assigned to.
What you get
Illustration with sample data
The problem
Important messages get lost in chat groups, and not everyone sees them.
How it works
You write a notice and choose who it is for: everyone, one hostel or one block. You can set it to expire, and withdraw it if it was posted by mistake.
What you get
Illustration with sample data
The problem
You find out about empty beds, unpaid rent or an expired certificate after it has already cost you.
How it works
The dashboard shows occupancy today and over time, rent billed against collected for the last months, complaints by status, who is checking in and out, and a list of certificates that have expired or expire within 30 days, soonest first. A company with several hostels sees them all together or one at a time.
What you get
Certificates to renew
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The problem
When several people use the system, you need to know who did what, and keep each person to their own job.
How it works
You give each person a role with only the permissions they need. Every create, change and delete is recorded in an audit trail, and sensitive details such as document numbers are kept out of it. Each company's data is kept separate from every other company's. Staff can sign in with multi-factor authentication.
What you get
Illustration with sample data
We are building these now. They are not available yet.
Owners and managers see the day's numbers, dues and complaints and get alerts. Residents and guests see their own rent, receipts, notices, complaints and stays. One app, and it shows each person their own view.
For guest houses and resorts: take payments for bookings and set prices by season.
Collect rent online and send automatic reminders and late fees.
Publish the menu, manage meal plans and skips, and see daily meal counts.
Record who comes and goes, with a clear log for wardens and security.
Track enquiries and bookings with an advance, and run a clean vacate checklist with damage assessment.
Keep a register of assets and service schedules so repairs are never forgotten.
Ask questions about your property in plain words and get answers within your permissions.
See how it fits your property. Our team will help you get started.
Prefer to talk first? Call +91 81068 84134 or contact sales.
